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K9 Bytes® University: Product Training

Product TrainingK9 Bytes® Software is the leading industry provider of online and onsite software training. To support these training services, we provide continuous software training sessions through the year, and other software training materials for virtually any application that hits the desktop. Find out how we can help train your organization. Want to talk about different training options? Please contact our training representatives.

Training Programs Comparison and Availability
Type of Training Session Weekdays Weekends Notice (*) Rates Billed (**)
Online Training
(7:00 AM to 5:00 PM ET)
Feature Check On-Request 2 See Store Per hour
Online Training
(Any other hours)
Feature Check On-Request 3 See Store Per hour
On-site Training Feature Check Feature Check 7 See Store Per 8-hour day

(*) Training sessions need to be scheduled in advance. Notice is the number of business days in advance required. Example, for a session for Thursday (regular hours), it has to be scheduled on Monday (two business days in between).

(**) Training sessions are paid in advance. Sessions are paid when scheduled.


Online Training

Our most affordable training opportunities use state-of-the-art technological meeting tools, using phone and the Internet to connect you and your staff with our trainers. We use the easiest online meeting products on the market today, which turn a phone call into an instant online meeting. The meeting follows Industry-standard security features that ensure our confidential meeting information remains private. This cost-effective training opportunity allows you to enroll new employees in intensive training sessions, or seasoned ones to keep pace with new features and enhancements. The same technology is used daily by K9 Bytes® customer service and support representatives to create virtual connections to our customer's computer. Read our tech support information to learn more about our Remote Tech Support Services.


On-site Training

The on-site training program is offered for any country in the world. It is a particularly cost-effective approach when training small or large groups of employees. Our trainers are highly proficient in the use of all our software as well as savvy in the day-to-day operations of the pet care industry. Training sessions are scheduled for a set of days convenient to you, your staff, and your business, including evenings and weekends.


Operations Assessment

With our operations assessment program we can get your institution to get started on the right track. New and old businesses can both benefit from this program. Our pet care specialists will review your business practices and ensure your goals are consistent with the ways K9 Bytes® Software products are being used. An operations Assessment may be a one-time event, but it can also be treated as a continuous process in which pet care organizations can continually seek to challenge their practices. Operations assessment is included if needed as part of our training programs, and available for both online and on-site sessions. A typical assessment session takes about 30 minutes to complete.


Training Request Form

Download form here. Please contact our sales department before filling and/or faxing this form.